Returns Policy
You have 60 days from the purchase date to initiate a return for a full refund. All items must be in their unused, original condition*.
Return Shipping
- Costs: You are responsible for return shipping costs unless the item is faulty or incorrect.
- Liability: Items remain your responsibility until they arrive at our facility. Please package them carefully to avoid transit damage. We are not liable for items returned to us by mistake.
- Recommendation: Use a tracked and insured shipping service.
Refund Processing
Refunds are issued to your original payment method within 7 working days of receiving your return. It may take up to 10 business days for the funds to appear on your bank statement.
Refund Amounts
- Full Order Returns: You will receive a refund for the item amounts plus the original shipping cost. To qualify, all itemsโincluding free giftsโmust be returned.
- Partial Order Returns: If your return causes your original order to no longer qualify for a promotional discount or free gift, your refund will be reduced by the lost discount amount or the retail price of the unreturned gifts.
Note: Promotional deduction policies do not apply to exchanges.